Effective Problem-Solving and Decision-Making

Effective problem-solving requires a systematic approach, which involves critical analysis to identify problem causes and consequences, creativity and resourcefulness in developing potential solutions, sound judgement in selecting an optimal course of action, and thorough planning to implement and evaluate the selected approach. In this course, students work through decision-making scenarios drawn from government to analyze problems, identify causes, assess options and develop solutions. This course is restricted to students enrolled in the Master of Public Service program.